Frequently Asked Questions

We understand that implementing company-wide changes can be challenging, especially when staff members are accustomed to manual processes. Our Obbi Golf ‘Guide to Software Implementation’ is designed precisely to address this issue. It provides strategies to ensure staff feel more comfortable with new systems and comprehend the benefits it brings to their roles/departments. You can access the guide here.

No, Obbi Golf is unique in that it allows all staff members to have their own logins. This enables them to complete and track their training, and if entrusted with specific tasks or safety checks, these can be managed within their individual logins.

Obbi Golf provides clubs with the flexibility to upload both written and video content onto the system with just a click. Management also has the option to create their own videos and upload them to Obbi Golf for club-specific training content.

No, using QR Codes helps expedite the process of managing compliance, safety, and training. However, if a club prefers to use standard logins, QR Codes are not mandatory.

After your club has purchased Obbi your dedicated Customer Success Manager will reach out to your General Manager and Heads of Department with the aim of getting Obbi up and running as quick as possible for your club to reap the benefits of having a Safety and Compliance system in place.  

In order to achieve this we carry out an onboarding period of 4 weeks in which we work closely with your staff to understand your clubs Needs and Goals, set up your clubs Obbi account, provide training sessions on how to use Obbi effectively and finally prepare your club to take ownership of the adoption of Obbi throughout the club. 

Your dedicated Customer Success Manager will be there throughout your journey with Obbi. Any questions you may have, your Customer Success Manager will be more than happy to assist you and your staff when required about the platform. 

Additionally we provide training resources that you can avail of at anytime. Whether you prefer to watch a How-to video on a particular feature or functionality or read through a user guide, we provide both. 

As always your Customer Success Manager will be there to assist your staff when required. 

Throughout the training process we will walkthrough these steps to ensure you and your staff are capable of carrying out any changes and updates you need to make in your account. 

Additionally we provide resources such as how-to videos and user guides to assist your staff when they are stuck. These will be quick and easy to access via Obbi itself.